FAQs – Parfumpax
Welcome to Parfumpax! Below are answers to some of the most common questions about our perfumes, orders, and policies.
1. General Questions
What is Parfumpax?
Parfumpax is a premium perfume brand offering high-quality, long-lasting fragrances inspired by luxury scents at an affordable price.
Are your perfumes original or inspired by other brands?
Our perfumes are inspired by some of the finest luxury fragrances, crafted with high-quality ingredients to deliver a unique and long-lasting scent experience.
Are your perfumes long-lasting?
Yes! Our perfumes are formulated with premium ingredients and typically last 8–12 hours or more, depending on skin type and environmental conditions.
2. Ordering & Shipping
How can I place an order?
You can place an order directly through our website [YourWebsite.com]. Simply add your desired products to the cart and proceed to checkout.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) in Pakistan for your convenience.
How long does delivery take?
- Within Pakistan: Orders are typically delivered within 3–5 business days.
- International Shipping: Currently, we do not offer international shipping.
How much is the shipping fee?
- Pakistan: Standard shipping rates apply and will be calculated at checkout.
- Free Shipping: We offer free shipping on orders above [X amount].
3. Returns & Exchanges
What is your return policy?
We accept returns within 7 days of receiving your order, provided the perfume is unopened and unused. Please check our [Return Policy] page for full details.
Can I exchange my perfume?
At this time, we do not offer exchanges. However, you can return your unopened product and place a new order for the desired fragrance.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us within 48 hours with photos of the product and packaging. We will arrange a replacement or refund.
4. Perfume & Ingredients
Are your perfumes alcohol-free?
No, our perfumes contain high-quality perfume-grade alcohol to enhance projection and longevity. However, they are safe for skin use.
Are your perfumes suitable for sensitive skin?
Our perfumes are made with premium ingredients, but if you have sensitive skin or allergies, we recommend doing a patch test before full application.
How should I store my perfume?
To maintain the quality and longevity of your perfume, store it in a cool, dry place away from direct sunlight and heat.
5. Payments & Discounts
What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfers, and online payments (if applicable). More payment options will be introduced soon.
Do you offer discounts or promotions?
Yes! We frequently run special offers and discounts. Follow us on Instagram, Facebook, and our website to stay updated on the latest deals.